Privacy Policy

This Privacy Policy explains how Foundrie POS ("Foundrie", "we", "us", or "our") collects, uses, and protects information when you use the Foundrie POS mobile and tablet applications (the "App") and the related backend services (together, the "Service").

Foundrie POS is a business tool used by bar and hospitality operators to run their own point-of-sale, inventory, staff, and analytics. Most of the data processed by the Service belongs to and is controlled by the business operator ("Operator") that licenses the Service. For that data, Foundrie acts as a data processor on the Operator's behalf.

1. Information We Collect

1.1 Account & Operator Information

• Business name, location(s), timezone, and operating settings.
• Contact email and phone of the account owner or administrator.
• Subscription, billing, and licensing identifiers.

1.2 Operator-Provided Business Data

The Operator enters and the Service stores:

• Catalog items, prices, categories, inventory levels, and pour rules.
• Sales transactions, tickets, refunds, payments, and cash movements.
• Employee records: names, optional profile photos, PIN, role, permissions, contract terms, commissions, fines, attendance, and shift activity.
• Supplier receipts and expense records uploaded by the Operator.

1.3 Device & Technical Data

• Device model, operating system, app version, and language.
• Crash reports, diagnostic logs, and basic usage events used to keep the App running reliably.
• IP address and connection metadata used to authenticate the device and synchronize data.

1.4 Media You Upload

• Receipt photos: Images of supplier receipts captured through the App are uploaded so that our AI receipt-scanning feature can extract line items and match them to the Operator's inventory.
• Item and employee photos: Optional images chosen by the Operator to label menu items or staff profiles.

1.5 What We Do Not Collect

• We do not collect customer payment card data. Card payments, where enabled, are handled by the Operator's own payment terminal or by a third-party payment provider; Foundrie only records that a payment occurred and its amount/method.
• We do not sell personal information to advertisers.
• We do not use the Service to track you across other apps or websites for advertising.

2. How We Use Information

• To provide the core POS, inventory, staff, and analytics functions.
• To synchronize data between devices and the Operator's account in near-real time, including while offline and on reconnect.
• To run AI receipt scanning and bilingual menu translation features.
• To authenticate users and enforce role-based permissions and PIN security.
• To diagnose crashes, performance issues, and abuse, and to improve the Service.
• To send service messages such as billing notices, security alerts, and material changes to the Service.
• To comply with legal obligations and enforce our Terms of Service.

3. Permissions Used by the App

The App requests the following device permissions only when a related feature is used:

• Camera — to scan supplier receipts and capture item or employee photos.
• Photo library / storage — to select existing images for items, employees, or receipts, and to save printed receipts when applicable.
• Local network — to discover and print to ESC/POS thermal printers on the same Wi-Fi network.
• Notifications — to alert bartenders, servers, and managers about new orders, ready tickets, and shift events.

You can revoke any of these permissions in your device settings. Features that depend on a revoked permission will be disabled until it is restored.

4. AI Receipt Scanning

When the Operator uses the AI receipt-scanning feature, the receipt image and extracted text may be sent to a third-party large-language-model provider that we contract with, solely to identify line items and match them to the Operator's inventory. We choose providers that contractually agree not to use submitted content to train their models. The image and extracted data are also stored in the Operator's account so the stock-in record remains auditable.

5. How We Share Information

We share information only as described below:

• With the Operator. All Operator business data, including employee records and sales activity, is accessible to the Operator and the personnel they authorize.
• With service providers (sub-processors) that host infrastructure, deliver email, process payments, provide AI features, and analyze crash reports, under contracts that require them to protect the data and use it only to provide their service to us.
• For legal reasons when required by law, lawful request, or to protect the rights, safety, or property of Foundrie, our users, or the public.
• In a corporate transaction such as a merger, acquisition, or sale of assets, in which case we will notify Operators before their information becomes subject to a different policy.

6. Data Retention

We retain Operator business data for as long as the Operator's account is active. After an account is closed or the Operator requests deletion, we will delete or anonymize the data within a reasonable period (typically within 90 days), except where we are required to retain it to comply with legal, tax, or accounting obligations, or to resolve disputes.

Diagnostic logs and crash reports are retained for a shorter period sufficient to investigate issues and are then deleted or aggregated.

7. Security

We use industry-standard safeguards to protect information, including encrypted connections (TLS) between the App and our backend, encrypted storage at rest for sensitive fields, role-based access controls, PIN-protected user sessions on the device, and audit logging. No system is perfectly secure; please use a strong account password and keep your devices updated.

8. International Transfers

Foundrie POS operates globally and our service providers may be located in countries other than the one in which the Operator is established. By using the Service, you understand that information may be transferred to, stored in, and processed in those countries, subject to appropriate safeguards.

9. Children

The Service is intended for use by businesses and their authorized staff. It is not directed to children under 16 and we do not knowingly collect personal information from children.

10. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete personal information about you, to object to or restrict certain processing, and to withdraw consent. Employees of an Operator should direct these requests to their employer (the Operator), which controls the data. You may also contact us at the address below and we will help route the request appropriately.

11. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, notify Operators in-app or by email. Continued use of the Service after the changes become effective constitutes acceptance of the revised Policy.

12. Contact Us